Based on the incoming calls to the ITS Help Desk, we developed this site to help you with your computer-related problems.
If you feel that your question cannot be answered here, please visit the ITS Help Desk.
- #1 - Customizing your Windows XP start button
- #2 - Organizing your desktop shortcuts
- #3 - Convert a .MPEG file into an animated .GIF file
- #4 - 7 Websites that are worth taking a look at!
- #5 - Clean up your system tray icons!
- #6 - Put icons on your desktop to quickly shutdown and restart your computer!
- #7 - Is your computer having a hard time reading a CD?
- #8 - What image file formats will Photoshop open or save in? What are the advantages/disadvantages?
- #9 - Password protect folders in Windows XP
- #10 - How to print images of screens, windows, and programs in Windows
- #11 - Keyboard shortcuts that often make work quicker, easier and more efficient
- Technology @ EIU
- Do EIU students, faculty and staff have free access to Internet and e-mail?
- Can I register for classes online?
- What are the differences among PAWS, E-mail and WebCT?
- How do I get help with a computer problem?
- How do I connect to Eastern’s Corporate Symantec AntiVirus?
- How do I turn my Windows XP SP2 firewall off?
- How do I disable my ZoneAlarm firewall?
- How do I exclude files from being scanned by Symantec Anti-Virus?
- How do I run Scandisk to check my hard drive for errors?
- How do I add users to Windows XP?
- How do I format a floppy disk?
- How do I automatically download Windows Updates to my computer?
- Limitations of 'Network Neighborhood' and 'My Network Places'
- How do I use EIU's dial-up service?
- Can I connect to EIU's network if I live off-campus?
- Anti-Virus/Security Information
- Software Information
- Squirrel Mail Help
- How do I activate my EIU E-mail account?
- How do I log into my EIU E-mail account?
- How do I add addresses to my EIU E-mail in WebMail?
- How do I use an address in an E-mail in WebMail?
- How do I customize my WebMail screen with Templates?
- How can I forward my EIU E-mail account to another E-mail account?
- Can I check my E-mail account if I don't connect through EIU's internet?
- Is there a size limit on e-mail messages/attachments I send/receive?
- How long can I retain my EIU e-mail account after I leave the University?
- How do I set up software to check my e-mail?
- How can I block spam e-mail?
